Manager, Special Programs - Dallas
Core
Oversees operations and service delivery for special programs including National Emergency Grant, Project GROW, and Migrant Seasonal Farm Workers.
Role type
Manager, Special Programs
Builds
Workforce services and program implementation for specific customer needs
Domain
Workforce development / Public sector services
Required skills
Program management, Staff supervision, Budget management, Performance analysis, Conflict resolution, Customer service, Strategic planning, Compliance enforcement, Financial review, Case management
Preferred skills
Graduate degree, Performance-based environment experience, Data analysis, Leadership techniques
Technologies
Word processing, Spreadsheets, Computer systems
Responsibilities
Oversee day-to-day operations of special programs, Meet contracted performance measures, Identify training needs for staff, Mentor and motivate staff, Develop strategies to meet workforce goals, Review and approve financial assistance requests, Handle customer complaints, Collaborate with community stakeholders, Evaluate staff performance
Seniority
Manager, supervisory level