Local Account Manager
Core
Manage assigned customer accounts, deliver high-level service, and identify business growth opportunities.
Role type
Account Manager
Builds
Customer service experience and business growth within existing accounts
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Account management, Customer service, Business development, Relationship management, Cross-functional coordination, Problem-solving, CRM tools proficiency, Project management, Presentation skills, Stakeholder management
Responsibilities
Manage assigned customer accounts and maintain strong day-to-day relationships, Deliver high-level customer service to ensure satisfaction, Identify opportunities to expand business within existing accounts, Partner with internal teams to support service delivery, Resolve service issues in a timely manner, Monitor account activity and support reporting or KPI follow-up