Cloud Support Engineer
Hybrid
Core
Provide support to customers for Cloud environments and applications, managing infrastructure maintenance, incident response, and change requests.
Role type
Cloud Support Engineer
Builds
Strategy Cloud infrastructure and platform stability
Domain
Cloud Infrastructure / Enterprise Analytics
Required skills
AWS, Azure, Linux, GCP, Kubernetes, Incident response, Change management, Infrastructure administration, Technical documentation
Preferred skills
Critical customer issue management
Technologies
AWS, Azure, Linux, GCP, Kubernetes
Responsibilities
Manage scheduled and emergency maintenance activities, Implement customer change requests, Respond to incidents and troubleshoot infrastructure issues, Administer Strategy Platform, Maintain high quality documentation
Seniority
Mid-level, hands-on IC