Manager, Hospitality
Core
Lead and manage corporate hospitality, VIP/VVIP guest experience, and protocol services across workplaces, executive engagements, and corporate events to ensure exceptional service and operational excellence.
Role type
Manager, Corporate Hospitality & Protocol
Builds
Premium guest journeys, executive dining, meeting spaces, accommodation, catering, and transportation services for high-profile visitors.
Domain
Corporate Services / Luxury Hospitality
Required skills
Luxury service orientation, executive presence, discretion, protocol knowledge, catering operations management, supplier performance monitoring, budget management, stakeholder coordination
Preferred skills
Professional certification in hospitality/protocol/food safety, experience with diplomatic delegations, Arabic language proficiency
Technologies
Catering management systems, service tracking tools, budgeting software
Responsibilities
Own end-to-end delivery of corporate hospitality services; coordinate guest journeys and logistics for VIP/VVIP visits; monitor service quality and intervene in sensitive matters; advise stakeholders on protocol and etiquette; manage annual hospitality budgets and expenditures; conduct routine inspections of food presentation and service areas; liaise with caterers and service providers; collect and review guest feedback.
Seniority
Manager, hands-on leadership
