Front Office Manager - Full time - Cashel Palace Hotel
Core
Lead the daily operation of the Front Office department in a luxury hotel, ensuring seamless guest journeys from arrival to departure.
Role type
Front Office Manager
Builds
Guest experiences and operational efficiency for a Relais & Châteaux luxury hotel
Domain
Luxury Hospitality
Deliverable
product features
Required skills
Team leadership, budget management, guest service management, property management systems, upselling, roster management, conflict resolution
Preferred skills
Hotsoft experience, third-level qualification in Hospitality Management, commercial awareness
Responsibilities
Lead daily front office operations, manage and develop the front office team, oversee room allocation and VIP arrivals, monitor online reviews and guest feedback, manage departmental budgets and payroll, collaborate with other departments for seamless service
Seniority
Mid-Senior, hands-on IC