Reception Supervisor
Core
Leading front-of-house operations and guest experiences at a luxury hotel, ensuring seamless stays for VIPs and returning guests.
Role type
Senior front office supervisor (hospitality)
Builds
World-class guest experiences and operational excellence for hotel guests
Domain
Luxury hospitality / Hotel management
Deliverable
product features
Required skills
Guest relations, VIP management, conflict resolution, operational oversight, leadership, attention to detail
Preferred skills
Luxury hospitality experience, problem-solving under pressure, communication
Responsibilities
Conduct daily pre-arrival checks, welcome VIPs and returning guests, assist with group arrivals, resolve guest issues professionally
Seniority
Senior, hands-on IC
