Personal Banker x2
No visa sponsorship
Core
First point of contact for international banking clients, handling enquiries and resolving issues across telephone, email, and digital channels.
Role type
Personal Banker (Client Services)
Builds
Seamless service experience for international banking clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Active listening, query resolution, multi-channel communication, problem-solving, compliance adherence, system navigation
Preferred skills
Experience in call centres, regulated environments, managing difficult calls
Responsibilities
Managing inbound calls and emails, providing accurate information, resolving customer queries, supporting day-to-day banking needs, escalating issues to internal teams, maintaining service standards
Seniority
Junior to Mid-level, 1-2 years experience