General Assistant - Aer Lingus Lounge
Core
Provide 5-star hospitality, catering, and housekeeping services for the Aer Lingus Lounge at Heathrow Airport, serving travelers with food, beverages, and a welcoming environment.
Role type
General Assistant (Hospitality & Catering)
Builds
Food and beverage service, lounge cleanliness, and guest experience for airline passengers
Domain
Aviation / Airport Hospitality
Required skills
Customer service, food preparation, housekeeping, inventory management, conflict resolution, teamwork, food safety compliance, hygiene standards
Preferred skills
Previous café/hotel/restaurant experience, ability to work early/late shifts, multitasking under pressure
Technologies
POS systems, kitchen equipment, cleaning chemicals
Responsibilities
Greet customers and take orders, serve food and beverages, clean and sanitize lounge and kitchen areas, restock supplies, monitor inventory, handle customer complaints, prepare ingredients and mise en place, adhere to COSHH and food safety regulations
Seniority
Entry-level to Junior
