GSA - F&B
Core
Guest Service Associate responsible for welcoming guests, serving food and beverages, and maintaining dining area standards in a hotel F&B setting.
Role type
Front-line F&B service associate
Builds
Dining experiences for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
physical/clinical work
Required skills
Food safety and hygiene knowledge, table setup and station preparation, order fulfillment, upselling, stock management, complaint handling, multilingual communication
Preferred skills
Opera system proficiency, relevant hospitality degree/diploma, regional language fluency
Responsibilities
Greet guests and escort to tables, perform opening and closing duties, inspect table settings and cleanliness, deliver food and beverage orders, manage supply requisitions, report incidents, upsell offerings
Seniority
Entry-level to Junior