Information & Technology (IT) Specialist
Core
Provide technical support and maintain IT infrastructure for hotel, waterpark, and associated facilities to ensure uninterrupted operations and guest experience.
Role type
IT Specialist (Infrastructure & Support)
Builds
Hospitality applications, guest-facing technologies, and operational technology systems
Domain
Hospitality / Theme Parks / IT Operations
Required skills
IT troubleshooting, network support, hardware maintenance, system administration, security compliance, asset management, project support
Preferred skills
Hospitality environment experience, PMS/POS/ticketing system knowledge, shift work flexibility
Technologies
Windows, Microsoft 365, networking, PMS, POS, ticketing systems, access control, Wi-Fi, IPTV
Responsibilities
Provide first- and second-level IT support, troubleshoot hardware/software/network issues, support hospitality applications (PMS, POS, ticketing), maintain network infrastructure and security, perform preventive maintenance and asset management, participate in IT projects and system implementations
Seniority
Mid-level, hands-on IC