Customer Service Representative
On-site
Core
Handle customer inquiries, resolve issues, and provide superior customer service via calls to ensure satisfaction.
Role type
Customer Service Representative (Call Center)
Builds
Customer satisfaction and resolved issues
Domain
Customer Support / Call Center
Deliverable
client delivery
Required skills
Interpersonal skills, English fluency, Call handling, Issue resolution, Record keeping, Relationship building
Responsibilities
Respond to customer calls, Offer solutions to resolve concerns, Maintain accurate records of interactions, Build strong relationships with customers