Director, Strategic Insights
Core
Leads the Strategic Insights function by translating customer, market, and behavioural data into actionable insights to support business decisions and embed a data-driven approach into organizational planning.
Role type
Director, Strategic Insights
Builds
Enterprise Strategic Insights roadmap integrating customer analytics, consumer research, and market intelligence
Domain
Retail / Consumer Goods
Deliverable
production ML models | dashboards & analysis
Required skills
Strategic and commercial acumen, quantitative and qualitative methodologies, customer segmentation, predictive analytics, market research, team leadership, executive communication, bilingual French and English
Preferred skills
None stated
Technologies
None stated
Responsibilities
Define and execute the enterprise Strategic Insights roadmap, lead advanced customer analytics to improve acquisition and retention, oversee consumer and market research programs, partner with senior leadership to embed insights into planning, build and lead a multidisciplinary insights team
Seniority
Director, strategic leadership