Gestionnaire d'équipe détail
Core
Lead a retail store team to drive financial, commercial, and strategic performance while delivering an exceptional customer experience.
Role type
Retail Store Team Manager
Builds
Retail store operations and customer experience
Domain
Telecommunications retail
Required skills
Team leadership, coaching, operational tactics, customer experience management, talent development, wireless domain knowledge, advanced spoken English
Preferred skills
Wireless domain expertise
Responsibilities
Implement operational tactics to ensure store performance, develop team members professionally, foster a motivating work climate, proactively enhance customer experience and loyalty, build a high-performing team through innovative staffing and retention strategies, embody company values to inspire the team