Automotive Senior Service Advisor / Writer | Up to $100k* & Weekends Off | McQueen Guadalupe
Core
Frontline automotive service advisor responsible for guiding guests through the repair process, presenting repair solutions, managing store workflow, and building long-term relationships.
Role type
Senior IC automotive service advisor
Builds
Repair solutions and service experiences for vehicle owners
Domain
Automotive repair and customer service
Deliverable
client delivery
Required skills
Automotive customer service, service sales, Windows-based software proficiency, phone communication, workflow management, relationship building
Preferred skills
Associates degree, current driver's license with acceptable driving record
Responsibilities
Greet guests with hospitality, present repair solutions, manage store workflow, sell services, maintain team atmosphere, communicate professionally, build long-term relationships, coordinate guest service activities, shuttle guests, ensure repairs meet specifications, assist other employees