FR - Voiturier / Bagagiste (H/F/X)
Core
First point of contact for hotel guests, responsible for welcoming clients, transporting luggage to rooms, and coordinating local services.
Role type
Frontline hotel porter and guest services associate
Builds
Guest arrival experience and seamless hotel stay logistics
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, luggage handling, local activity consultation, taxi/transport booking, parking management, shuttle organization, physical stamina
Preferred skills
English communication, team collaboration, multitasking, organization
Responsibilities
Welcome guests upon arrival, transport luggage to rooms, advise guests on local activities and restaurants, book taxis and shuttles, coordinate with housekeeping and restaurants, manage bike rental contracts, handle errands, maintain work area cleanliness, manage guest parking, organize hotel-to-station shuttles