Letting Specialist
Core
Drive the letting journey from first contact to move-in, turning enquiries into signed deals and reducing vacancy for apartments.
Role type
Letting Specialist (Property Management)
Builds
Residential rental units (apartments)
Domain
Residential Real Estate / Build-to-Rent
Required skills
Lead generation and follow-up, Property viewings coordination, Tenancy agreement management, Customer service, Compliance with local regulations, Database record maintenance, Marketing support, Administrative support
Preferred skills
ARLA qualification, Estate agency training, Vocational qualifications, Degree
Technologies
Microsoft Office, CRM systems, Digital tools
Responsibilities
Engage with prospective residents and follow up on leads, Arrange and conduct property viewings, Manage new tenancy process including referencing and documentation, Review vacancy performance and agree actions for vacant apartments, Support residents with queries and tenancy matters, Contribute to resident-focused marketing activities, Provide general administrative support
Seniority
Mid-level (3 years experience required)