Assistant Learning & Development Manager
Core
Design, coordinate, and deliver tailored learning initiatives and leadership development programmes for hotel and outsourced team members to strengthen operational performance and service excellence.
Role type
Learning & Development Manager (Hospitality)
Builds
Learning pathways, curricula, blended learning solutions, and departmental training plans
Domain
Hospitality / Human Resources
Required skills
Instructional design, facilitation, presentation, adult learning principles, training analytics, LMS management, stakeholder collaboration, program evaluation, budget management, compliance tracking
Preferred skills
Hospitality industry experience, Train-the-Trainer certification, succession planning expertise, digital learning tools proficiency
Technologies
Learning Management Systems (LMS), training analytics platforms, digital learning tools
Responsibilities
Conduct Talent Development Needs Analysis (TDNA) with Department Heads; Design and execute annual Talent Development plans; Manage the Departmental Trainer programme including selection and certification; Monitor and evaluate learning effectiveness through feedback and performance outcomes; Coordinate training logistics and administration including venues and budget; Prepare Talent Development reports for management; Support career development and succession planning initiatives
Seniority
Mid-level, hands-on IC