Customer Service Rep/Expediter (06247) - 6545 Gunpark Dr
Core
Primary point of contact for customers, managing order processing and expediting to ensure timely delivery of products.
Role type
Customer Service Representative / Expediter
Builds
Customer orders and delivery schedules
Domain
Food service / Retail
Deliverable
product features
Required skills
Customer service, order processing, expediting, communication, problem-solving, multitasking, basic computer applications
Responsibilities
Respond to customer inquiries via phone, email, and in-person; Process customer orders accurately; Expedite orders; Collaborate to resolve customer issues; Provide proactive updates to customers regarding orders and delays; Identify opportunities to upsell or cross-sell products and services
Seniority
Entry-level to Junior