Transaction Health Senior Analyst
Core
Senior analyst leading end-to-end investigations into complex payment failures to identify root causes and drive practical solutions across the payment flow.
Role type
Senior individual contributor transaction health analyst
Builds
Reliable, convenient, and free cross-border spending capabilities for customers
Domain
Fintech / Cross-border payments / Payment operations
Required skills
SQL, Python, root-cause analysis, stakeholder management, cross-functional leadership, data hypothesis testing, impact sizing, solution design, payment flow reasoning
Preferred skills
3DS, payment authorization, card acceptance, decline behavior, post-authorisation processing, merchant/acquirer/processor experience, controlled testing, decision brief writing
Technologies
SQL, Python
Responsibilities
Investigate payment problems from data and stakeholder input to find root causes; Select and prioritize work based on customer impact and evidence; Design and drive solutions across Product, Engineering, Risk, and external partners; Measure results before and after interventions to improve processes
Seniority
Senior, hands-on IC
