Client Service Representative
Core
Front-desk and registration support for patient admission, information inquiries, and revenue generation at a hospital.
Role type
Client Service Representative (Healthcare Administration)
Builds
Patient admission records, insurance verification, and unit administrative functions
Domain
Healthcare / Hospital Administration
Required skills
Data entry, medical terminology, insurance coverage investigation, office administration, customer service, problem-solving
Preferred skills
Post-secondary office administration certificate, TCS/Payroll experience, Microsoft Office proficiency, healthcare environment experience
Technologies
Microsoft Office, TCS, Payroll systems
Responsibilities
Performing reception duties at the Information Desk and Admitting & Registration, verifying patient demographics, generating revenue by investigating insurance coverage, coordinating unit administrative functions
Seniority
Entry-level to Junior