American Girl New York Retail Department Manager (Exempt)
Core
Lead daily department operations to deliver exceptional customer experiences, achieve financial goals, and develop a high-performing team in a premium retail environment.
Role type
Retail Department Manager
Builds
Store performance, brand success, and customer engagement
Domain
Retail / Consumer Goods
Required skills
Leadership, coaching, performance management, customer service, sales strategy, merchandising, data analysis, inventory management, problem-solving
Preferred skills
Associate or bachelor's degree, experience in high-volume premium retail
Technologies
Microsoft Office, retail operational systems
Responsibilities
Lead daily department operations to achieve sales and operational goals; Coach and develop associates through feedback and training; Drive revenue growth by modeling selling behaviors and monitoring KPIs; Partner with store leadership to execute merchandising plans and promotional initiatives; Monitor staffing and floor coverage to ensure efficient service; Analyze sales and operational data to identify trends and make business decisions.
Seniority
Mid-level, hands-on IC