Guest Services Agent - Manitoba Remote Camps
Core
Greet clients, manage room assignments and keys, maintain occupancy records, handle reservations, and support daily camp operations in a remote setting.
Role type
Guest Services Agent
Builds
Camp guest experience and operational efficiency
Domain
Hospitality / Camp Management
Deliverable
product features
Required skills
Guest service, reservation management, data entry, report distribution, client orientation, billing processing, facility information, lost and found management, administrative support, health and safety compliance
Preferred skills
Camp Manager software, Microsoft Excel, Microsoft Outlook
Responsibilities
Greet and welcome clients, assign rooms and issue keys, maintain occupancy records, book and modify reservations, transmit messages, distribute reports, complete weekly billing, orientate clients to rules and procedures, answer inquiries, log lost and found items, enter data in spreadsheets, prepare reports, verify timesheets, maintain facility cleanliness
Seniority
Entry-level to Mid-level, hands-on IC