Patient Service Rep Gastroenterology Full time
Core
Front-desk support for gastroenterology appointments, handling patient registration, check-in/out, and billing.
Role type
Patient Service Representative (Front Desk)
Builds
Patient registration and appointment scheduling
Domain
Healthcare / Gastroenterology
Deliverable
product features
Required skills
Customer service, Patient registration, Appointment scheduling, Insurance verification, Cash handling, Medical terminology
Preferred skills
Healthcare experience, Bilingual
Responsibilities
Greet patients and confirm identity, Complete check-in/out functions, Update patient demographics and insurance info, Obtain patient consents, Collect payments and process billing, Maintain waiting area cleanliness, Inform patients of delays, Schedule appointments
Seniority
Entry-level (0-2 years experience)