Room Controller
Core
Oversee daily room assignments, blocking, and availability for arriving guests, VIPs, and loyalty members while optimizing occupancy and handling upgrades.
Role type
Rooms Controller
Builds
Room inventory and guest assignments
Domain
Hospitality / Hotel Operations
Required skills
Room assignment and blocking, PMS proficiency (Opera), occupancy optimization, housekeeping coordination, special request fulfillment, guest communication
Preferred skills
Experience in front office operations or rooms management, multitasking under pressure, problem-solving
Technologies
Opera PMS
Responsibilities
Oversee daily room assignments and blocking, Monitor room availability and optimize occupancy, Collaborate with housekeeping to track room status, Fulfill special requests regarding room configurations and amenities, Assist with check-ins and check-outs