Air Import Agent
Core
Manage the end-to-end flow of air import shipments, ensuring timely data entry, tracking, and customs documentation while coordinating with customers and service providers.
Role type
Air Import Agent
Builds
Air import freight processes and customs documentation
Domain
International logistics / Air freight
Required skills
Air documentation process knowledge, Data entry, Freight tracking, Customs documentation, Client communication, Supplier coordination, Regulatory compliance, Process improvement, Billing management, Overseas communication
Preferred skills
Air documentation process understanding
Technologies
Operating systems, Workflows, Excel, Word, PowerPoint
Responsibilities
Ensure smooth and timely freight process flow, Track and trace Air Import files, Ensure documents are timely sent to customer or broker for customs purposes, Interact with customers in arranging international shipments, Contribute to maintain strong relationships with suppliers, Meet compliance at all times to regulations, Ensure all customers' standard operating procedures are followed and updated, Overseas communications, timely responses to emails and requests
Seniority
Entry-level to Junior