Senior Operations Client Partner
Core
Act as the liaison between clients, Commercial, and Operational teams to resolve operational requests, manage client health, and ensure data quality trust.
Role type
Senior Operations Client Partner
Builds
Operational solutions, data quality management, and client health plans
Domain
Consumer Intelligence / CPG Industry
Deliverable
client delivery
Required skills
CPG industry experience, data flow understanding, Microsoft Suite proficiency, cross-functional coaching, multi-priority management
Preferred skills
Prior NIQ experience
Responsibilities
Lead end-to-end resolution of client operational requests (database changes, coding updates, data quality issues), act as Operations point of contact for regional client health, represent Operations in client meetings, manage ticket triage, recommend database enhancements, identify gaps in support processes
Seniority
Senior, hands-on IC
