Operations Associate
Core
Drive execution of operational programs across Central Operations' core functions including Contractor Operations, Marketplace & Allocations, Trust & Safety, and Pay.
Role type
Individual contributor operations associate
Builds
Operational workstreams and process improvements for Central Operations
Domain
Technology operations / AI data business
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Data analysis, SQL proficiency, process improvement, issue resolution, stakeholder alignment, ambiguity management
Preferred skills
Experience in Contractor Operations, Marketplace & Allocations, Trust & Safety, or Pay; advanced SQL skills
Technologies
SQL
Responsibilities
Own execution of operational workstreams; pull, organize, and analyze data to identify trends and gaps; monitor key metrics and operational queues; identify and implement process improvements; handle day-to-day escalations and requests; partner with cross-functional teams on ad hoc initiatives
Seniority
Junior to Mid-level, hands-on IC
