Group Director of Financial Aid
Core
Provides matrixed leadership and performance oversight for Directors of Financial Aid across an assigned region, partnering with Campus Presidents to drive enrollment, retention, and regulatory compliance.
Role type
Senior leadership IC (Group Director)
Builds
High-performing financial aid teams and compliant student service operations
Domain
Higher Education / Student Finance
Required skills
Strategic performance management, KPI benchmarking, team coaching and development, regulatory compliance (Title IV), stakeholder partnership, complex issue resolution, workflow optimization, succession planning
Preferred skills
Anthology Student/CampusVue experience, Microsoft Office proficiency, interim leadership
Technologies
Anthology Student, CampusVue, Microsoft Office
Responsibilities
Establish performance expectations and action plans for Directors; Monitor and benchmark performance using KPIs; Coach and develop Directors of Financial Aid; Partner with Campus Presidents on recruiting and hiring; Ensure ongoing training for financial aid administrators; Promote compliance with federal and state regulations; Guide resolution of complex student financial aid matters; Lead evaluation of improvements to financial aid procedures and systems.
Seniority
Senior, hands-on IC with strategic oversight