Customer Service Rep (01580)
Core
Greet customers, handle inquiries and complaints, process orders/refunds/exchanges, and provide product information via phone, email, or in person.
Role type
Customer Service Representative
Builds
Customer satisfaction and operational efficiency
Domain
Retail / General Services
Deliverable
client delivery
Required skills
Verbal and written communication, Interpersonal skills, Computer proficiency (typing/data entry), Multi-tasking, Time management, Problem-solving, Attention to detail, Flexibility
Preferred skills
Previous customer service experience, High school diploma or equivalent