Stage - Reception front desk e back office
Core
Front desk and conference office staff member who manages guest check-in, handles requests, processes payments, and promotes hotel services to create memorable experiences.
Role type
Front desk and back office staff
Builds
Guest services and hotel operations
Domain
Hospitality
Deliverable
product features
Required skills
Guest check-in management, payment processing, up-selling, English language proficiency
Responsibilities
Welcome guests, manage check-in procedures, answer guest requests, process account balances, promote hotel services, create personalized guest experiences