Service Manager - Lexus of Marin
Core
Leading the dealership's service department to ensure exceptional customer satisfaction, efficient operations, and strong financial performance.
Role type
Service Manager
Builds
Service department operations and customer service experience
Domain
Automotive retail / Dealership operations
Required skills
Automotive service operations, Team leadership, Customer service, Performance management, Safety compliance, Problem-solving
Responsibilities
Manage daily operations and workflow of the service department, Lead and develop service advisors and technicians, Monitor department performance and profitability, Ensure repairs are completed safely and on schedule, Address customer concerns, Partner with dealership leadership to achieve business objectives
