Patient Liaison - Medical Specialties Full-time Days
Core
Overseeing service experience and optimal use of practice resources for patients in medical specialties.
Role type
Patient Liaison
Builds
Efficient patient scheduling and care coordination workflows
Domain
Healthcare / Medical Specialties
Required skills
scheduling, patient registration, data collection, billing error resolution, patient education, relationship management, compliance monitoring
Preferred skills
electronic medical record systems, medical terminology
Responsibilities
Manages schedules for providers, rooms, and equipment; coordinates care alternatives for patients; communicates with patients and staff to ensure treatment compliance; assists with data collection on physician productivity; facilitates resolution of billing errors and denials; registers patients and schedules appointments; provides patient education materials; maintains relationships with internal and external stakeholders; answers incoming inquiries; conducts follow-up to ensure adherence to testing and prescriptions.