Assistant Reservations Manager
Core
Supervise and support Reservations Agents to manage individual, group, and corporate reservations while monitoring room inventory and rates to maximize occupancy and revenue.
Role type
Assistant Reservations Manager
Builds
Reservation records, room inventory updates, and departmental reports for hotel operations
Domain
Hospitality / Hotel Operations
Required skills
Reservation system management, team supervision, revenue forecasting, cross-department coordination, policy compliance, reporting analysis
Preferred skills
Opera PMS knowledge, 4-5 star hotel experience, additional languages
Technologies
Hotel reservation systems, PMS (Property Management Systems)
Responsibilities
Supervise Reservations Agents, monitor room availability and rates, coordinate with Front Office and Sales, review daily reports, handle overbooking situations, support agent training, ensure billing accuracy, prepare departmental reports
Seniority
Mid-level, supervisory IC