Telephone Operator- Female- Arabic Speaker
Core
Manage internal and external telephone communications, handle guest requests, wake-up calls, and urgent matters while coordinating with hotel departments.
Role type
Front Office Telephone Operator
Builds
Guest communication and operational coordination
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Telephone etiquette, guest services, Opera PMS, CID system, emergency coordination, complaint handling, upselling
Preferred skills
Arabic language, Lost & Found coordination, VIP guest management, revenue generation support