Automotive Service Advisor
Core
Lead the service department by supervising technicians, managing customer interactions, and optimizing operations to ensure industry-leading customer experiences.
Role type
Senior Service Advisor / Team Lead
Builds
Service department operations and customer satisfaction
Domain
Automotive retail and service
Required skills
Team leadership, scheduling and assignment, performance evaluation, inventory management, safety compliance, customer relations, OSHA knowledge, driver's license
Preferred skills
Fast-paced environment adaptability, mentoring, business objective achievement, organizational skills
Technologies
Safety equipment, inventory systems
Responsibilities
Supervise technicians and service personnel, plan and schedule duties, manage parts inventory, ensure store safety compliance, work directly with customers on sales and service issues, evaluate team performance
Seniority
Senior, hands-on IC
