Automotive Service Advisor
Core
Lead the service department by supervising technicians, managing customer interactions, and optimizing operations to ensure industry-leading customer experiences.
Role type
Senior Service Advisor / Team Lead
Builds
Service department operations and customer satisfaction
Domain
Automotive repair and maintenance
Required skills
Team leadership, scheduling and assignment, performance evaluation, inventory management, safety compliance, customer relations, OSHA knowledge, driver's license
Preferred skills
Fast-paced environment adaptability, mentoring, business objective achievement, organizational skills
Responsibilities
Supervise technicians and service personnel, plan and schedule duties, assign work, follow up on completion, coach teammates on operational issues, evaluate performance and productivity, manage parts inventory and outside purchases, ensure store safety and equipment compliance, conduct proper inspections
Seniority
Mid-level, hands-on IC
