Représentant (e) Service à la Clientèle (Boisbriand)
Core
Manage customer orders, process payments, verify product details, coordinate with logistics and production teams, and handle customer inquiries and claims for industrial construction products.
Role type
Customer Service Representative
Builds
Order fulfillment and customer support for Sika's construction and industrial products
Domain
Construction materials and industrial chemicals
Required skills
Order entry and processing, Payment processing, Inventory coordination, Customer communication, Product knowledge, Documentation handling
Preferred skills
SAP, Salesforce, Microsoft Office
Responsibilities
Receive and process customer orders, Verify product details and export documentation, Coordinate with production and logistics teams, Handle customer inquiries and claims, Ensure customer satisfaction
Seniority
Mid-level, individual contributor