Rooms Controller
Core
Proactively manage room inventory, status, and assignments to maximize availability and ensure seamless guest arrival/departure in a luxury hotel.
Role type
Front Office Rooms Controller
Builds
Room inventory management and guest assignment strategies
Domain
Hospitality / Luxury Hotel Operations
Required skills
Room inventory management, Room status monitoring, Room assignment strategy, Housekeeping coordination, Discrepancy resolution, Guest preference management, Front Office operations support
Preferred skills
Luxury hotel experience, Property management systems (OPERA CLOUD), Multi-priority management
Responsibilities
Monitor daily room inventory and status, Coordinate room assignments for arrivals/departures/VIPs, Resolve room discrepancies and out-of-order rooms, Support Front Desk operations during peak times
Seniority
Mid-level operational specialist