CareerPlan

Customer Service Associate

Sofia, bgFull-time2026-11-02 → 2026-11-10

Core

Provide exceptional customer support and care to clients via chat, email, and phone calls, addressing queries on log-in issues, payments, withdrawals, bonuses, and responsible gambling.

Role type

Customer Service Associate

Builds

Customer support interactions for online gaming platforms

Domain

Online Gaming / iGaming

Deliverable

client delivery

Required skills

English (fluent, British preference), online customer support experience, computer literacy, communication, multitasking, target achievement, shift flexibility

Preferred skills

Prior experience in customer support or client-facing roles