Commercial Client Care Advisor
Core
Handle incoming calls from existing clients and drive upselling of commercial insurance products within the Business Client Care Department.
Role type
Commercial Client Care Advisor (Sales & Service)
Builds
Commercial insurance policies and services for existing business clients
Domain
Insurance (Commercial)
Required skills
Sales and negotiation, Customer service, Communication, Problem-solving, Attention to detail, Compliance adherence
Preferred skills
Commercial insurance experience, FAIS accreditation (RE and Full Qualification), 3+ years in Sales or Client Care
Technologies
None stated
Responsibilities
Service incoming client calls, Upsell existing clients, Handle client queries or complaints professionally, Meet sales conversion and GWP targets
Seniority
Mid-level (3 years experience advantageous)