Front Office Agent (m/w/d)
Core
Front Office Agent responsible for guest satisfaction, serving as the primary point of contact for all guest needs, and creating statistics and reports.
Role type
Front Office Agent
Builds
Guest services and operational reports
Domain
Hospitality / Hotel Industry
Deliverable
product features
Required skills
Guest relations, reporting and statistics, team collaboration, local knowledge
Preferred skills
Hotel training, reception experience, guest communication, ability to inspire guests and colleagues