Lounge Host - Brussels Airport
Core
Welcome guests at the lounge, verify access passes, and provide information on facilities.
Role type
Frontline hospitality host
Builds
Guest experience and lounge operations
Domain
Airport hospitality
Deliverable
client delivery
Required skills
Guest greeting, access control, administrative tasks (Word, Excel, email), multilingual communication, flexibility for shifts
Preferred skills
Hospitality mindset, positivity, teamwork
Technologies
Microsoft Word, Microsoft Excel, Email systems
Responsibilities
Greet guests and ensure they feel welcome, scan and verify access passes, answer guest questions about facilities, process administrative tasks, collaborate with colleagues to ensure smooth operations, assist with special requests
Seniority
Entry-level, hands-on IC