Conseiller Free - Plessis-Bouchard - CDD - H/F
Core
Providing customer support and assistance for Freebox and mobile services via phone, chat, and in-person home visits.
Role type
Customer support specialist (telecommunications)
Builds
Customer satisfaction and service delivery for Freebox and mobile subscribers
Domain
Telecommunications
Deliverable
client delivery
Required skills
Customer service, phone support, chat support, in-person home visits, administrative support, problem reporting
Responsibilities
Answering customer questions via phone or chat, scheduling and conducting home visits, promoting service offers, reporting issues to management, providing administrative support to field agents
