Commercial Debt Collector
Core
Manage assigned domestic and international commercial debt collection (B2B) cases for Indonesia to maximize recovery while protecting client relationships.
Role type
Senior IC commercial debt collector
Builds
Recovered commercial debts for clients
Domain
Financial services / Trade credit insurance / Debt collection
Required skills
Commercial debt collection (B2B), negotiation, portfolio management, legal process knowledge, financial document review, compliance adherence, reporting
Preferred skills
Experience with overseas business debtors, handling commercial disputes, using Microsoft Office
Technologies
Microsoft Office (Outlook, Word, Excel), Debt Collection systems
Responsibilities
Contact business debtors to understand non-payment reasons and negotiate payment arrangements; Review commercial documents and financial information to assess recovery prospects; Coordinate cases with lawyers, external partners, and foreign entities; Record all actions, costs, and recoveries accurately in systems; Handle complaints and escalate unresolved disputes or legal risks; Prepare case status and performance reports for management.
Seniority
Mid-level, hands-on IC