Guest Service Associate - Front Office
Core
Front office associate responsible for daily administration, guest check-in/check-out, handling queries and complaints, and maintaining high service standards at the reception desk.
Role type
Guest Service Associate (Front Office)
Builds
Front office operations and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, Front office operations, Administrative support, Team collaboration, Problem resolution, Record keeping
Preferred skills
Hotel Management degree/diploma, Communication skills, Detail-oriented, Proactive approach