Telesales Representative
Core
Telesales Representative driving account upgrades and new sales for current vacation ownership members via outbound and inbound calls.
Role type
Commission-driven telesales representative
Builds
Vacation product sales and account upgrades for existing owners
Domain
Hospitality / Timeshare
Deliverable
product features
Required skills
outbound/inbound calling, sales closing, objection handling, CRM usage, lead follow-up, cross-selling
Preferred skills
timeshare sales experience, call center experience, hospitality sales experience, 6+ months sales experience
Technologies
CRM systems, call center software
Responsibilities
Make outbound/receive inbound calls to generate upgrades and new sales; Maintain 45-day lead engagement cycle with persistent follow-up; Cross-sell and present vacation products; Confirm product fit and customer satisfaction; Meet daily call volume and net volume targets; Maintain accurate records and follow policies.
Seniority
Individual Contributor, entry to mid-level