B2B E-commerce Global Tech Lead
Core
Own the delivery and evolution of the NETZSCH Customer Portal for the Grinding and Dispersing Business Unit, built on Salesforce B2B Commerce and integrated with SAP S/4HANA.
Role type
Senior IC B2B E-commerce Global Tech Lead
Builds
NETZSCH Customer Portal (Salesforce B2B Commerce + SAP S/4HANA)
Domain
Industrial manufacturing / B2B E-commerce
Required skills
Salesforce B2B Commerce (Commerce Cloud), SAP S/4HANA integration, portfolio management, release governance, stakeholder management, AI use case prioritization, vendor management, technical decision making
Preferred skills
Project/Portfolio management certification (PMI, PRINCE2, SAFe), Salesforce certifications (B2B Commerce, Architect), Salesforce development (LWC, Apex), SAP Integration Suite, industrial/manufacturing B2B experience, AI in Salesforce (Einstein, Agentforce)
Technologies
Salesforce B2B Commerce, SAP S/4HANA, LWC, Apex, SAP Integration Suite, Einstein, Agentforce
Responsibilities
Translate business goals into a prioritized portal roadmap; Manage the portal portfolio end to end (demand intake, business cases, prioritization, capacity and budget tracking); Run delivery governance (release planning, backlog management, milestones, risks, dependencies); Coordinate workstreams (UX, Salesforce development, SAP integration, quality, support, AI); Manage implementation partners and vendors; Lead technical decisions with architects; Oversee sustainment (incident management, platform health KPIs); Drive adoption and measure business value; Prioritize AI use cases; Ensure user journey alignment with brand; Approve or hold releases against defined criteria.
Seniority
Senior, hands-on IC with leadership influence
