System Administrator
Core
Provide end-user support, manage computer systems, and ensure smooth IT operations across remote buildings and offices.
Role type
System Administrator
Builds
Maintains computing infrastructure and user access for a food delivery company
Domain
IT Operations / Food Delivery
Required skills
Hardware/software troubleshooting, User account management (Intune, Jamf, Okta), Network troubleshooting (LAN, Wi-Fi, VPN), IT documentation, Security policy adherence
Preferred skills
ITIL Foundation, CompTIA A+, Microsoft ISPC
Technologies
Windows, macOS, Linux, Intune, Jamf, Okta, Active Directory, Jira, ServiceNow, Zendesk
Responsibilities
Diagnose and resolve hardware, software, and network issues; Install and maintain computer systems and peripherals; Manage user accounts and permissions; Troubleshoot basic network issues and assist with telecommunications systems; Deliver field support services across remote buildings and offices; Assist in employee onboarding and offboarding; Maintain IT documentation and troubleshooting guides.
Seniority
Junior to Mid-level, hands-on IC