Account Manager (AdTech)
Core
Build and maintain long-term, trust-based relationships with Customers, acting as the primary point of contact for strategic account discussions and driving growth opportunities.
Role type
Senior Account Manager (AdTech)
Builds
Strategic account development, Customer engagement, and business expansion within the AdTech domain
Domain
Advertising Technology (AdTech)
Deliverable
client delivery
Required skills
Account management, Project management, Program management, Contract negotiation, Upsell and cross-sell strategies, Stakeholder management, Business growth identification, Operational process alignment, Strategic planning
Preferred skills
AdTech domain experience, Distributed international team collaboration, Executive-level stakeholder management, Software delivery lifecycle knowledge, Pre-sales or business development experience
Technologies
None stated
Responsibilities
Build and maintain long-term, trust-based relationships with Customers; Act as the primary point of contact for strategic account discussions; Identify and drive growth opportunities within existing accounts; Collaborate with delivery teams on upsell and cross-sell initiatives; Monitor Customer satisfaction and proactively mitigate risks; Align Customer expectations with operational and delivery capabilities; Support contract extensions, commercial negotiations, and account planning activities; Contribute to long-term account development strategies; Facilitate effective communication between Customers and internal teams; Drive continuous improvement in Customer engagement processes
