Quality Assurance Coordinator - Social Services
Core
Ensure social service programs comply with state regulations and meet quality standards by monitoring sites, tracking investigations, and analyzing service delivery data.
Role type
Quality Assurance Coordinator
Builds
Compliance reports, corrective action plans, and quality improvement initiatives for IDD support services
Domain
Human Services / Intellectual and Developmental Disabilities (IDD)
Deliverable
dashboards & analysis
Required skills
Regulatory compliance knowledge, data analysis, site monitoring, corrective action planning, training delivery, timecard auditing
Preferred skills
Quality assurance experience, knowledge of HIPAA and licensing requirements
Responsibilities
Assess sites for quality assurance concerns, track abuse and neglect investigations, analyze data to inform management, provide in-the-moment staff training, monitor corrective action implementation, audit employee timecards and authorize expenses, represent the state on national task forces
Seniority
Mid-level, hands-on IC